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Can I reset a laptop without reinstalling Windows from scratch?

Yes, Windows has a 'Reset this PC' option that wipes everything and re-lays the OS. Good enough to hand to a new colleague.

Try this first

  1. 1Settings > System > Recovery > Reset this PC > Remove everything > Cloud download (fresh Windows) or Local reinstall.
  2. 2Under Remove everything also pick 'Clean the data'. Overwrites; slower but safer for hand-off.
  3. 3After the reset: detach from Microsoft 365 before the new colleague gets it. Otherwise they inherit the old tenant binding.
  4. 4Tricky cases (corrupt recovery partition): make a Windows USB and do a clean install. Not much longer and a cleaner result.

When to bring us in

BitLocker, vendor recovery partitions, or TPM questions after reset? We have a fixed recipe and can run it including a certificate of erasure if needed.

See also

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