Shopify orders import wrong into Exact (VAT or amounts off)
Shopify integrations trip on per-country VAT and on shipping as a separate line. One bad mapping poisons the whole quarter.
Try this first
- 1Compare a handful of orders in Shopify line-by-line with the Exact entry
- 2Check VAT mapping per country (NL 21% or 9% depending on product, EU consumers OSS, B2B reverse charge)
- 3Map shipping and discounts to dedicated ledger lines
- 4Route returns and chargebacks via their own flow, not as a negative order
When to bring us in
Crossing the 10k EU threshold means OSS registration and a chat with your accountant.
See also
- Switching from Exact Online to Yuki, open items and history do not matchPackage migrations stumble on ledger mapping and open AR/AP. Without a mapping table you lose context.
- Twinfield to Exact, dimensions and cost centres go missingTwinfield uses dimensions, Exact uses cost centres and projects. The mapping is not one-to-one.
- Accountant asks for RGS mapping, your ledger does not follow RGSRGS is the Dutch standard chart that SBR filings and accountant software expect. Without mapping, every year-end is manual.
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