Try this first
- 1Pick between team managers (1Password Business, Bitwarden Business, Keeper); all three are fine. Bitwarden is cheapest, 1Password has the best UX. Avoid loose personal accounts for business use.
- 2First week: just you and one trusted colleague. Import your own passwords, learn how shared vaults work. Do not roll out yet.
- 3Create vaults per team (Sales, Finance, IT-shared). Not one giant vault where everyone sees everything.
- 4Roll out per team with a 30-minute walkthrough. Not by email. People who do not get it will keep sticky-notes on laptops.
- 5Enable MFA on the password manager itself. This is now the safe, it has to be heavily protected.
When to bring us in
For rollouts beyond 15 people, or when shared customer credentials need to live there: let us help design the structure. Getting it right once saves a lot of mess later.
See also
- I think I clicked a phishing linkNo shame, happens to everyone. The next fifteen minutes matter.
- A colleague's account is acting strangelySending mail in their name, rules hiding folders, unusual sign-ins. Suspicious.
- Lost the MFA app: new phone, no backup codesClassic problem after a phone upgrade. You are not the first to be locked out.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.