Try this first
- 1Per laptop quick fix: Settings > Bluetooth & devices > AutoPlay. Turn the main toggle off. Done for that one laptop.
- 2Central via Intune: Devices > Configuration > Templates > Administrative Templates > 'Turn off Autoplay' set to 'Enabled' for 'All drives'.
- 3Stricter policy: block USB storage access entirely. In Intune under 'Endpoint Security > Attack Surface Reduction'. Makes USB sticks unusable, communicate first.
- 4Exceptions: staff who must read customer USB sticks. Create an exception for them or use an isolated 'reading-station' laptop.
- 5Test: plug in a USB. No autoplay prompt anymore? Working.
When to bring us in
Full USB lockdown on all devices usually meets resistance (people want to bring presentations on a stick). We advise a middle ground per role.
See also
- I think I clicked a phishing linkNo shame, happens to everyone. The next fifteen minutes matter.
- A colleague's account is acting strangelySending mail in their name, rules hiding folders, unusual sign-ins. Suspicious.
- Lost the MFA app: new phone, no backup codesClassic problem after a phone upgrade. You are not the first to be locked out.
None of the above fits?
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