Try this first
- 1Defender > Email & collaboration > Policies & rules > Safe Links. Included from Business Premium upward.
- 2Create a policy for all users. Enable 'Action for unknown potentially malicious URLs in messages'.
- 3Also enable 'Apply Safe Links to email messages sent within the organization'. Catches phishing from a hacked colleague account too.
- 4Test: click a link from a test mail. URL should now run via safelinks.protection.outlook.com.
- 5If users ask 'my links look weird', explain: this is protection now. Do not turn it off.
When to bring us in
No Defender for Office 365 (not in Business Standard)? We can advise whether the upgrade is worth it for you, or a different solution fits. Not always necessary.
See also
- I think I clicked a phishing linkNo shame, happens to everyone. The next fifteen minutes matter.
- A colleague's account is acting strangelySending mail in their name, rules hiding folders, unusual sign-ins. Suspicious.
- Lost the MFA app: new phone, no backup codesClassic problem after a phone upgrade. You are not the first to be locked out.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.