Try this first
- 1Entra > Enterprise applications > find the app, check properties
- 2User > Applications > revoke consent
- 3Revoke refresh tokens for the user
- 4Check mail rules and forward rules, often abused
When to bring us in
Doubt on what the app did, call us right away.
See also
- I think I clicked a phishing linkNo shame, happens to everyone. The next fifteen minutes matter.
- A colleague's account is acting strangelySending mail in their name, rules hiding folders, unusual sign-ins. Suspicious.
- Lost the MFA app: new phone, no backup codesClassic problem after a phone upgrade. You are not the first to be locked out.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.