Try this first
- 1Step 1, first 24 hours: determine if personal data is involved (names, mail addresses, citizen numbers, customer data). No personal data = no DPA report needed.
- 2Step 2: assess risk. A customer mail address leaked is different from medical data or citizen numbers. When in doubt: report, do not skip.
- 3Step 3: document. What happened, when discovered, how many people, what are the possible consequences. You must keep this in your internal breach register anyway, even if not reported.
- 4Step 4: report via autoriteitpersoonsgegevens.nl > 'Datalek melden'. Online form, around 30 minutes.
- 5Step 5: decide if you must also inform data subjects directly (mandatory for high risk). Mail or letter, not a social-media post.
When to bring us in
In doubt about reporting or communication to data subjects? Call us, we work with a GDPR lawyer for the hard cases. 72 hours is short, do not delay.
See also
- I think I clicked a phishing linkNo shame, happens to everyone. The next fifteen minutes matter.
- A colleague's account is acting strangelySending mail in their name, rules hiding folders, unusual sign-ins. Suspicious.
- Lost the MFA app: new phone, no backup codesClassic problem after a phone upgrade. You are not the first to be locked out.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.