Windows reset done, files were not synced
Reset This PC has a Cloud Download option but wipes user data if not chosen carefully. Backup beforehand is the only save.
Try this first
- 1Check if OneDrive Known Folder Move had Documents synced
- 2On loss: file recovery tool only if no TRIM on SSD
- 3For future: enable Known Folder Move and BitLocker recovery escrow
- 4Document reset procedure with backup checklist
When to bring us in
On wiped SSD with TRIM, recovery is unlikely
See also
- We have backups but we do not know if they workA backup that cannot be restored is not a backup. Testing matters as much as taking the backup.
- Suspected ransomware: what to do RIGHT NOWThe first 30 minutes are critical. One wrong move spreads the damage. Read before acting.
- Someone accidentally deleted an important folderUsually fine to recover. The trick: do not save anything new on that drive until you know how.
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