Ransomware detection, first 60 minutes
Fast isolation and backup protection. No reboot, no ransom for analysis.
Try this first
- 1Pull network cables on affected machines, keep powered on
- 2Isolate backup server: stop replication to offsite
- 3Take forensic image before restore
- 4Communicate to staff: do not touch, do not log in
When to bring us in
Immediately: call insurance and CERT/Police within 24h
See also
- We have backups but we do not know if they workA backup that cannot be restored is not a backup. Testing matters as much as taking the backup.
- Suspected ransomware: what to do RIGHT NOWThe first 30 minutes are critical. One wrong move spreads the damage. Read before acting.
- Someone accidentally deleted an important folderUsually fine to recover. The trick: do not save anything new on that drive until you know how.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.