Lawyer asks for litigation hold on a mailbox
Hold freezes data: user can delete, system keeps in a hidden folder. Works invisibly to the user.
Try this first
- 1Open Microsoft Purview, apply In-Place or Litigation Hold
- 2Pick indefinite or an end date
- 3Document the matter and period
- 4Verify with a test delete that items remain in RecoverableItems
When to bring us in
On large scope (100+ mailboxes) or multiple matters
See also
- We have backups but we do not know if they workA backup that cannot be restored is not a backup. Testing matters as much as taking the backup.
- Suspected ransomware: what to do RIGHT NOWThe first 30 minutes are critical. One wrong move spreads the damage. Read before acting.
- Someone accidentally deleted an important folderUsually fine to recover. The trick: do not save anything new on that drive until you know how.
None of the above fits?
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