Copilot, Copilot Pro, M365 Copilot. What does each one do?
Microsoft calls several products Copilot. Below is what each variant actually does, function-wise. For the price and licence question, see 'Is a Copilot licence worth it?' under SaaS and licences.
Try this first
- 1Free Copilot (web/Edge/Windows): consumer AI chat, no access to your work files, only what is public on the web.
- 2Copilot Pro: consumer AI with integration into personal Office apps. Does not work on business data in an M365 tenant.
- 3Microsoft 365 Copilot (business add-on): sits inside Word/Excel/Outlook/Teams in your tenant and can read your documents and mail via Microsoft Graph. This is the version most companies actually mean.
- 4Copilot Chat in M365 (no add-on): web chat scoped to your tenant with a data boundary. No Word/Excel integration, but safer than the free web Copilot.
- 5Copilot Studio: a build environment for your own AI agents and chatbots, licensed separately per usage (message credits).
When to bring us in
Unsure which Copilot pairs with which M365 plan? See 'Is a Copilot licence worth it?' or ask your reseller. Saves you buying duplicate licences.
See also
- Can I paste a customer file or email into ChatGPT?Depends on the account and settings. Free ChatGPT and a Team tenant behave very differently from what most people assume.
- I want a one-page AI policy for my teamA real one-pager beats a thick document nobody reads. Four headers and concrete examples.
- How do I tell if an AI answer is made up?Models sound confident even when they are wrong. A few habits catch most mistakes.
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