We are stuck between M365 Copilot and ChatGPT Team for the whole company
M365 Copilot wins when work already lives in Outlook, Teams, Word, Excel and SharePoint. ChatGPT Team wins when generic chat, custom GPTs and file analysis sit outside your document stack. The choice depends on where your data lives and who does what, not on who gives the slickest demo.
Try this first
- 1Count how many people genuinely work in Word, Excel, Outlook and Teams every day. If your core work is in M365 and you want summaries of mail threads and SharePoint files, Copilot wins for those roles.
- 2Count how many people mostly do creative writing, code snippets, or work with loose PDFs and images. ChatGPT Team is usually faster and has more model options for that.
- 3Check licensing: M365 Copilot needs M365 E3 or Business Standard plus an add-on, ChatGPT Team needs a minimum seat count and has its own admin console.
- 4A hybrid setup is common: Copilot for the office layer, ChatGPT Team for marketing and development. Run the numbers per role before you commit.
- 5Plan a four to six week pilot with a fixed group. At the end ask which tasks got faster or better, not whether people 'enjoyed' it.
When to bring us in
Want us to break even per role and pick a license mix that fits your data location and compliance, we can model the scenario for you.
See also
- Can I paste a customer file or email into ChatGPT?Depends on the account and settings. Free ChatGPT and a Team tenant behave very differently from what most people assume.
- I want a one-page AI policy for my teamA real one-pager beats a thick document nobody reads. Four headers and concrete examples.
- How do I tell if an AI answer is made up?Models sound confident even when they are wrong. A few habits catch most mistakes.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.