Customers report the site was down but we never noticed.
Uptime monitoring costs a few euros a month and spares you the embarrassment of customers telling you. UptimeRobot, BetterStack or Pingdom do the job.
Try this first
- 1Pick a tool that pings every 1 to 5 minutes from at least two regions. A single Amsterdam check misses regional network issues.
- 2Don't just monitor the homepage. Ping /wp-login.php (expect 200), your checkout and your API endpoints. A working homepage isn't enough.
- 3Set sane alerting: not on every flap, but on two consecutive fails. Pushover, Slack or SMS, not just email.
- 4Add an SSL monitor. An expired cert kills the site as effectively as a crash.
- 5Build a public status page (Statuspage or BetterStack's native option) if B2B customers ask about SLAs.
- 6Review incidents quarterly. Patterns appear (Sunday-night backup, deploy window) that you can fix structurally.
When to bring us in
If you have real SLA commitments or a revenue-critical shop, a synthetic-monitoring suite (DataDog, Checkly) plus an on-call rotation is the next step.
See also
- WordPress, plugins and theme have gone 6+ months without updatesOut-of-date WP is the number-one entry for malware. Don't just hit 'update all', back up first.
- Theme update broke the layout or threw a fatal errorThemes overwrite custom CSS on update unless you use a child theme.
- WordPress shows a blank screen after a plugin install or updateWSOD (white screen of death) is usually one crashing plugin. You isolate it.
None of the above fits?
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