Employee left: which SaaS do I have to close down?
Blocking the mailbox is the start, not the end. Every SaaS has its own accounts that may stay live for days.
Try this first
- 1Open your SaaS register (none? start one now). Walk each vendor and block or delete the user.
- 2Note: SaaS the leaver only used via SSO seem 'closed instantly' but often keep sessions live for 24 hours.
- 3For SaaS where the leaver was admin: hand admin off first, then delete.
- 4Export any user-owned data (Trello boards they created, OneDrive folders) before deletion.
- 5Document what you did and when. Audits ask exactly for this.
When to bring us in
Unsure which SaaS exist? Ask for advice on a shadow-IT discovery; you often find twice as much as expected.
See also
- New hire has an account but cannot reach Outlook or TeamsAn M365 account without a license is an empty shell. Assigning takes a few clicks, but picking the right plan pays off long-term.
- Employee left, but their email must be retainedPulling the license straight away starts a 30-day timer on the mailbox. The right route keeps access to the mail without paying for the license.
- We pay for licenses nobody usesBetween leavers, duplicate plans, and test accounts there is often 10-20% wasted license spend. A usage report exposes it fast.
None of the above fits?
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