Allergen icons are missing on POS menu tiles, staff are remembering them by heart.

The 14 statutory allergens must be available to any guest who asks. A fixed icon set on the POS tile reduces verbal hand-off and lowers the risk during staff changes. Most hospitality POS systems support small pictograms but you have to map them to each item yourself.

Try this first

1. 1Define a fixed icon set for the 14 allergens (gluten, egg, milk, nuts, etc.), use the same set across all locations.
2. 2Map each menu item to the allergens it contains, not what it is free of.
3. 3Show icons on the order tile, the kitchen ticket and the QR ordering app.
4. 4Update allergen info on every recipe or supplier change, fix this as a monthly check.
5. 5Train staff: icons are a helper, on doubt always confirm with the kitchen.

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