Do we need a public status page?
For SaaS with external customers, usually yes. For internal tools, a Teams or Slack channel with the same info often suffices.
Try this first
- 1Split: do you have external customers with SLA expectations?
- 2External customers: public status page deflects support tickets during outages
- 3Internal tools: a chat channel with automatic posts is enough
- 4Draft a short template for incident updates so communication stays consistent
When to bring us in
For customers under formal SLA, wire the status page to your incident-tracking system.
See also
- Domain expires tomorrow and nobody saw the emailAn expired domain doesn't transfer instantly. There's a redemption window, but you pay extra.
- Unsure whether to enable auto-renewDisabling auto-renew only makes sense for domains you'll truly drop. For anything live, just keep it on.
- New registrar asks for auth code, can't find itEPP code or transfer code is the password to move a domain from registrar A to B.
None of the above fits?
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