Hinge or keyboard broken, repair or write off?
Two common defects with different cost/benefit. Repairing a hinge early in life makes sense; replacing a keyboard on a 4-year-old laptop usually does not.
Try this first
- 1Get a quote from an authorised repair shop. Above 30-40% of a replacement: do not.
- 2Under warranty or within 2 years: almost always repair. The rest of the laptop still has years left.
- 3Between 3 and 4 years: depends on the user and the rest of the specs. If the battery is also tired, plan replacement.
- 4Over 4 years: usually do not repair. It becomes token money in a disposable machine.
When to bring us in
We have rates from several repair shops and can give a 'repair or replace' verdict for your model within a day.
See also
- Should we buy or lease laptops as a 5-person company?Both work. Lease is predictable but pricier over the term; buying needs cash and your own depreciation. The difference is mostly admin.
- Is buying refurbished smart or asking for trouble?For office work fine, if from a serious vendor with warranty and a clean OS install. The trap is shady marketplace listings.
- How much RAM and SSD for office work in 2026?Rule of thumb for knowledge work: 16 GB RAM and 512 GB SSD as a comfortable minimum. 8 GB already feels tight; 32 GB is for heavy tools.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.