No visibility into how Gmail handles our mail
Gmail Postmaster Tools shows domain reputation, spam rate and authentication pass rate. Free, set up in about ten minutes.
Try this first
- 1Go to postmaster.google.com and sign in with a Google account you use or manage for your domain.
- 2Add your sending domain and verify ownership via a TXT record at your DNS provider. Same place SPF and DMARC live.
- 3Wait a few days for volume to accumulate. Below a certain threshold Google does not show graphs, so send your normal mail first.
- 4Check Spam Rate and Domain Reputation weekly. Spam Rate above a few tenths of a percent means inbox placement is dropping.
When to bring us in
If reputation sits at low or bad and you cannot pinpoint which traffic causes it, we can read DMARC reports alongside you and find the source.
See also
- Our emails land in spam for some recipientsAlmost always an SPF, DKIM, or DMARC setting that is wrong or missing, or a sender name that mimics a well-known brand.
- Someone reports receiving phishing emails "from us"Read: spoofing. Someone is abusing your sender name, not necessarily your actual mailbox.
- An email bounces (NDR): delivery failedThe NDR text usually states the exact reason. Reading it is step one.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.