HR system (Personio/Officient/AFAS) is out of sync with payroll
HR is the source of truth for contracts and changes. Payroll follows. When HR changes do not flow through, payroll runs wrong.
Try this first
- 1Decide which system is master per field (contract, salary, IBAN)
- 2Check the integration log for rejected updates each month
- 3Set a deadline for HR changes before payroll (e.g. 5th of the month)
- 4Quarterly audit: compare 5 random employees across HR and payroll
When to bring us in
On persistent discrepancies, decouple the HR integration and revert to manual handover until the root cause is found.
See also
- Switching from Exact Online to Yuki, open items and history do not matchPackage migrations stumble on ledger mapping and open AR/AP. Without a mapping table you lose context.
- Twinfield to Exact, dimensions and cost centres go missingTwinfield uses dimensions, Exact uses cost centres and projects. The mapping is not one-to-one.
- Accountant asks for RGS mapping, your ledger does not follow RGSRGS is the Dutch standard chart that SBR filings and accountant software expect. Without mapping, every year-end is manual.
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