Mollie payment succeeded but invoice not auto-marked paid
The Mollie webhook never arrived or was rejected by your server. Invoice stays open while the money is in.
Try this first
- 1Check Mollie dashboard under Developers > Webhooks for delivery status
- 2Inspect server logs for 4xx/5xx responses on the webhook endpoint
- 3Manually replay the webhook from Mollie
- 4Set up a daily polling job as a fallback for missed webhooks
When to bring us in
Webhook failures from rate-limiting or firewall warrant allowlisting Mollie IP ranges.
See also
- Switching from Exact Online to Yuki, open items and history do not matchPackage migrations stumble on ledger mapping and open AR/AP. Without a mapping table you lose context.
- Twinfield to Exact, dimensions and cost centres go missingTwinfield uses dimensions, Exact uses cost centres and projects. The mapping is not one-to-one.
- Accountant asks for RGS mapping, your ledger does not follow RGSRGS is the Dutch standard chart that SBR filings and accountant software expect. Without mapping, every year-end is manual.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.