Bank link crashed, how do I relink manually without losing transactions?
A crashed bank link is usually back in 10 minutes if you know where to look. If you miss days, fall back to camt.053 import like during an outage.
Try this first
- 1Open the bank settings in your package and explicitly disconnect the existing link, not just delete.
- 2Start the wizard again, pick the same bank, sign in with the SCA flow (app or code).
- 3Grant access only to the business account, not personal ones on the same login.
- 4Confirm the start date, packages default to 90 days back, pick a date that overlaps with your last transaction.
- 5Import any missing days via camt.053 if the feed does not reach back far enough.
When to bring us in
If the relink crashes on SCA or a confusing error, we can walk through it together.
See also
- Switching from Exact Online to Yuki, open items and history do not matchPackage migrations stumble on ledger mapping and open AR/AP. Without a mapping table you lose context.
- Twinfield to Exact, dimensions and cost centres go missingTwinfield uses dimensions, Exact uses cost centres and projects. The mapping is not one-to-one.
- Accountant asks for RGS mapping, your ledger does not follow RGSRGS is the Dutch standard chart that SBR filings and accountant software expect. Without mapping, every year-end is manual.
None of the above fits?
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