Bank feed drops out regularly, transactions arrive days late.
A PSD2 feed through an aggregator can stumble on bank-side certificates or maintenance. Until it recovers, fall back to camt.053 or MT940 batch import so you do not book blind.
Try this first
- 1Check with the bank for a known incident or certificate rotation, ING and Rabo usually post this on their status page.
- 2Download camt.053 or MT940 for the missed period from online banking, that format is accepted by every package (Exact, Twinfield, Yuki, Snelstart, Moneybird).
- 3Import into the bank module and watch for overlap with what the feed already pulled earlier.
- 4Log per day which channel brought the transactions (feed or import) so you do not get duplicates after the feed comes back.
- 5Set a reminder to re-link the feed after a week, do not let it auto-reconnect without a check.
When to bring us in
If recovery or import does not work within a working day, we can set up the fallback without duplicates.
See also
- Switching from Exact Online to Yuki, open items and history do not matchPackage migrations stumble on ledger mapping and open AR/AP. Without a mapping table you lose context.
- Twinfield to Exact, dimensions and cost centres go missingTwinfield uses dimensions, Exact uses cost centres and projects. The mapping is not one-to-one.
- Accountant asks for RGS mapping, your ledger does not follow RGSRGS is the Dutch standard chart that SBR filings and accountant software expect. Without mapping, every year-end is manual.
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