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A subject files a DSAR, what do I deliver and in what form?

A DSAR covers the data you hold on someone plus context: purposes, recipients, retention. GDPR sets a one-month deadline, extendable once by two months.

Try this first

  1. 1Verify the requester's identity before you hand anything over. Ask for the minimum needed; an ID copy with masked national number and photo is acceptable, but only if other verification fails.
  2. 2List every system the person could appear in: CRM, mail archive, tickets, phone logs, marketing tool, HR (for employees), CCTV footage if retained.
  3. 3Deliver in a common electronic format. PDF or CSV works, add context for codes and fields.
  4. 4Include the required info: purposes, categories, recipients (sub-processors and country), retention, source if not collected directly, and subject rights.
  5. 5Carefully redact what you cannot share: data of others, trade secrets, or items covered by a legal exemption. Document what you held back and why.

When to bring us in

If the request is tangled with legal disputes or complaints against your company, talk to a lawyer before you reply.

See also

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